Privacy Policy | mistfire-path

At mistfire-path, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for our programmes
Submit booking forms
Contact us via email
Subscribe to our communications

This information may include:

Parent/guardian name and contact details
Email address
Child's age and relevant educational information
Programme preferences and goals

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website

How We Use Your Information

We use the information we collect to:

Provide and manage our educational programmes
Communicate with you about bookings and schedules
Send programme updates and educational resources
Improve our services and website functionality
Respond to your enquiries and support needs
Comply with legal obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
With service providers who assist in our operations (subject to confidentiality agreements)
To comply with legal obligations or respond to lawful requests
To protect our rights, property, or safety, or that of others

Children's Privacy

We are committed to protecting children's privacy. We do not knowingly collect personal information directly from children under 18 without parental consent. All bookings and communications are conducted through parents or legal guardians.

Information about children (such as age and educational needs) is collected from parents/guardians solely for the purpose of tailoring our educational programmes appropriately.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure data storage systems
Encryption of sensitive information
Regular security assessments
Limited access to personal information

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

mistfire-path
127 Alcester Road, Moseley
Birmingham B13 8JP
United Kingdom
Email: [email protected]